With the advancement of technology, online TCM consultations (TeleTCM) have become a simple and efficient way for people to seek health management—especially popular after the pandemic. But when is it suitable? Who benefits most? What are its advantages and limitations?
Who is it suitable for?
Online TCM is ideal for:
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Patients with stable symptoms
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Those seeking body constitution improvement
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Follow-up visits or medication refills
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Health consultations
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Chronic disease management
It is especially beneficial for:
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Individuals with limited mobility
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Mothers caring for children at home
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Busy working professionals with limited leave
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Overseas or foreign patients
Key Advantages
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No geographical limitations
Patients can consult from the comfort of home via video call. -
Thorough evaluation
The physician can assess your tongue coating, complexion, and overall vitality, then combine this with medical history to make a diagnosis. -
Convenient medicine delivery
Prescribed herbal medicine can be shipped to your doorstep, making the process smooth and time-saving.
Limitations
However, online consultations do have limitations. In TCM, pulse diagnosis is a crucial part of the four diagnostic methods, and this cannot be fully achieved online. If your condition is complex, acute, or requires physical treatments like acupuncture, tuina (massage), or cupping, it is best to visit the clinic in person for timely and accurate treatment.
In summary, online TCM combines traditional wisdom with modern convenience, offering patients a flexible healthcare solution. However, whether to opt for online consultation should depend on your condition.
Online Consultation Steps
Make Payment (S$28 for a 15-minute session)
- Open your digibank app and select “Scan & Pay”
- Scan the QR code above or use our UEN (Unique Entity Number)
- Take a screenshot of the successful payment confirmation
Send the Screenshot via WhatsApp
Include your name, email address, and phone number. We will contact you shortly.
Confirm Appointment
You will receive a Zoom consultation link via email once your appointment is confirmed.
Attend Your Online Consultation Promptly
The physician will assess your condition and prescribe herbal medicine if needed. Once you pay for the medicine and delivery fee, your herbs will be shipped to your address.
Important Note
If you are more than 10 minutes late, the consultation will be cancelled and fees are non-refundable.
